Patient FAQs

We have a team of highly qualified gastroenterologists which enables us to offer you short wait times. Generally, for a consultation, the wait time is 1-2 weeks for an appointment, depending on the location you choose. For a procedure (colonoscopy, gastroscopy) the wait time is typically 2-3 weeks.

Yes, we do. Please contact our rooms for specific information on fees for our various services.

Yes, we can do this via electronic transfer for patients.

Yes, you can. This is known as an direct access endoscopy. We require that your referral clearly states your procedure, and that your referring doctor provides a patient history summary with a list of medications you are currently taking.

You can purchase the suggested bowel preparation from your local pharmacy. We also sell them at our rooms for your convenience.

No, please organise someone to collect you following your procedure. You are required to have someone with you for the following 24 hours after your procedure.

Yes, you will need a current referral from your doctor, which can be faxed or emailed to us. We need to have the referral before we make an appointment for you.

Please bring your Medicare card, private health insurance details and a list of medications you are currently taking. If you are a new patient, please also bring a hard copy of your referral.